Facial expressions, eye contact, and posture are examples of nonverbal communication. The written and spoken word are both forms of verbal communication. Non-verbal communication is identified as a tool in the Nursing and Midwifery Council’s Code, which states that nurses should “use a range of verbal and nonverbal communication methods, and consider cultural sensitivities, to enhance understanding and respond to people’s personal and health needs.” Verbal communication When a patient enters, the nurse who stands and steps forward with a welcoming smile stands in stark contrast to the partner who remains behind a desk reading the patient’s notes.
Even when we are silent, we send messages intentionally or unintentionally. Verbal and non verbal communication in nursing is essential when dealing with patients.
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